For hotels in Beirut
Give every guest Beirut, under your name
Flâne is a guest app and a city guide in one. Your guests scan the card in their room and open your welcome, your offers and your address book, with ten walks through Beirut told by two Beirutis waiting beside them.
- 48 hours to your page
- 7 days to your concierge
- 0 fees per guest
- 30 days to change your mind
Why it pays
What Flâne does for your hotel
Guests who spend their evenings with you
Your dinner, your hammam and your drivers reach guests at the hour they decide, before they look elsewhere.
Guests who stay longer
Ten walks and seven day trips give guests more of Beirut to see, and more reasons to book another night.
A calmer reception
The questions your team answers all day are answered on every guest’s phone, at any hour.
A gift worth its weight in gold
Travellers pay $29 for the guide, and every one of your guests has it free, under your name.
The difference
A stay, before and after Flâne
Without Flâne
- Guests spend their evenings, and their money, somewhere else
- They see Beirut in two days and move on
- Your team answers the same questions all day
- Nothing sets your rooms apart from the rooms around you
With Flâne
- Your dinner and your drivers, booked from every phone
- Walks and day trips that keep them in Beirut longer
- The answers on their phone, at any hour
- Beirut told by two Beirutis, free with every stay
The tour
See what your guests see
These are the real screens of Maison des Arcades, a hotel we made up to show Flâne. Your guide takes the same form, with your name, your photographs and your words.
1 of 8 · The welcome
Your name is the first thing they see
Guests scan the card in their room, and the guide opens on your arch, your name and a welcome in English and Arabic.
Your name on it2 of 8 · Your page
The answers your reception gives, on their phone
Wi-Fi in one tap, check-out and breakfast at a glance, and your offers under your photograph.
Your hotel page3 of 8 · Requests
Extra towels, written out for your team
Guests choose what they need, and the request reaches your reception on WhatsApp, ready to act on.
Requests4 of 8 · Tonight
Your dinner, shown at the hour they decide
In the evening the home screen shows dinner on your roof, with your compliments and a button to book.
Offers5 of 8 · Booking
Booked through you in two taps
The guest picks a time, and Flâne writes the message for your reception to confirm.
Offers6 of 8 · Your concierge
Your favourite places, one tap from a table
Each address opens in the guest’s maps app, or asks your reception to book.
The concierge7 of 8 · The city
Beirut, told by two Beirutis
Ten walks with Maya and Karim, the nearest to your hotel first.
The city guide8 of 8 · Day trips
A driver for Byblos, booked through you
Every day trip has a button that asks your reception for a driver.
Day tripsA stay with Flâne
With your guests from the first evening to the day they leave
On arrival
The card in the room
Flâne opens under your name, with the Wi-Fi, breakfast and your offer for the evening.
During the stay
The city, and your hotel in it
Walks from your door, dinner on the roof at the right hour, extra towels by WhatsApp and a driver for Byblos.
The last morning
Check-out without a question
The time and the luggage are answered on your page, and the taxi card in Arabic takes them to the airport.
After they leave
A thank-you, and the way back to you
Your page closes with the stay, and the guide leaves each guest with a thank-you and a link to book you again.
Everything included
Everything in Flâne for hotels
Both plans include all of it, with no fee per guest.
Inside the guide
What your guests find the moment they scan
- 10walks through Beirut
- 7day trips beyond it
- 859lines told by Maya and Karim
- 222places on the map
- 51dishes explained
- 14minute film on the city
What it earns
More nights, and more of your own services, from the guests you already have
Take a hotel of 20 rooms at $120 a night. If 2 guests in a hundred stay one more night and 10 in a hundred book a $40 offer, a year adds up to this.
- 32more nights sold
- 158offers booked through you
- $10,123more revenue a year
Questions
What hotels ask us
Can we see it before we decide?
Take the tour on this page, and at a 20-minute visit we open Flâne on your own phone and walk through it with you.
Do our guests need to install anything?
The card opens the guide in their phone’s browser, already under your name, with nothing to install, and they can add it to their home screen if they like.
How do guests find it?
From the card in their room. Every room has a card with a code of its own, and a scan opens your guide on that guest’s phone until the day they leave.
How long does it take to go live?
Your rooms’ codes are made the day you sign, your page is ready within 48 hours and your address book within seven days.
What does it cost?
One price for your hotel, monthly or yearly, set at the visit for the number of rooms you have, with no fee per guest and a full refund within 30 days.
Which languages does it speak?
The guide, the walks and the voices are in English, and Maya and Karim say the names of streets and dishes the way Beirutis say them. Support is in English, French or Arabic.
What do you do with our guests’ data?
Guests use the guide without an account and without giving personal details, and the figures we share with you are counts of what was used.
We have a hotel in Paris. Does it work for us?
The Paris guide opens under a hotel’s name in the same way, with its 19 walks in English and French. Write to us and we will show it to you.
Your name on it the day you sign
A 20-minute visit is enough to see Flâne on your own phone, and your guide can be switched on the same day.